Terms of service
Welcome to Dila & Co.! These Terms of Service ("Terms") govern your use of our website, www.dilaandco.com (the "Site"), and the purchase of products from us. By using our Site, you agree to be bound by these Terms, so please read them carefully. If you do not agree with these Terms, please refrain from using our Site.
1. Acceptance of Terms
By accessing or using the Site, you agree to comply with and be bound by these Terms and any other applicable laws and regulations. We may update these Terms from time to time, and any changes will be effective upon posting on the Site. It’s your responsibility to review these Terms periodically for any updates.
2. Use of the Site
Eligibility:
To use our Site and make a purchase, you must be at least 18 years old or have the consent of a parent or legal guardian. By using this Site, you confirm that you meet these requirements.
Account Responsibility:
You may be required to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Please notify us immediately if you suspect any unauthorized use of your account.
3. Product Information and Availability
Product Descriptions:
We strive to provide accurate descriptions of our products, including images, sizes, colors, and pricing. However, we do not guarantee that the descriptions are entirely accurate, complete, or free from errors. Product colors may vary due to lighting, screen settings, or other factors beyond our control.
Product Availability:
All products are subject to availability. In the rare case that a product is out of stock or unavailable after you’ve placed an order, we will notify you and either offer an alternative or issue a refund.
4. Ordering and Payment
Order Process:
Once you place an order through the Site, you will receive an order confirmation via email. This does not signify acceptance of your order. We reserve the right to refuse or cancel any order at any time, for any reason, including issues with payment, availability, or suspected fraud.
Pricing and Taxes:
All prices on the Site are listed in the currency specified on the Site and are subject to change. Taxes, shipping, and handling fees will be added to the total cost at checkout, where applicable.
Payment Methods:
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options available on the Site. You agree to provide valid and accurate payment information when making a purchase.
5. Shipping and Delivery
Shipping Policy:
We offer free worldwide shipping on all orders. Shipping times are typically 10 business days, though they may vary depending on your location. Please note that delays may occur due to customs, weather, or other external factors.
For more detailed shipping information, please refer to our Shipping Policy.
6. Returns and Refunds
Return Policy:
We want you to be fully satisfied with your purchase. If you are not, we offer a 30-day return policy for unused and undamaged items. For more information on returns, please refer to our Return Policy.
Refunds:
Once your return is processed and approved, we will issue a refund to your original payment method. Please note that shipping costs are non-refundable, and you may be responsible for return shipping fees unless the return is due to a mistake on our part.
7. Intellectual Property
Ownership:
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of Dila & Co. or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.
Trademarks:
"Dila & Co." and our logos are registered trademarks of Dila & Co. You may not use these trademarks without our written consent.
8. User Conduct
You agree to use the Site only for lawful purposes and not to engage in any activity that could damage, disable, or interfere with the functioning of the Site or the experience of other users. Prohibited conduct includes, but is not limited to:
- Uploading or transmitting harmful software or viruses
- Harassing or threatening other users
- Violating any applicable laws or regulations
- Using the Site for fraudulent or unauthorized purposes
9. Limitation of Liability
To the fullest extent permitted by law, Dila & Co. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, purchase of products, or inability to access the Site.
We do not guarantee that our Site will be free from errors, viruses, or other harmful components, and we are not responsible for any loss or damage resulting from the use of the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Dila & Co., its affiliates, employees, and agents from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you agree to the terms of our Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [insert jurisdiction] without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site will be resolved through binding arbitration in [insert jurisdiction] or in a court located in [insert location], depending on applicable laws.
13. Termination
We reserve the right to suspend or terminate your access to the Site at any time and for any reason, including but not limited to violations of these Terms or unlawful behavior. Upon termination, all provisions of these Terms that by their nature should survive termination will remain in effect.
14. Miscellaneous
Entire Agreement:
These Terms constitute the entire agreement between you and Dila & Co. concerning the use of the Site and purchase of products, and supersede any prior agreements or communications.
Severability:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Waiver:
No waiver of any breach of these Terms will be deemed a waiver of any prior or subsequent breach.